Billing Policy

At Wood Buffalo Home Health Care, we prioritize transparency and security in our billing process. Upon placing an order, customers will receive an itemized bill via email, detailing the cost of each item, applicable taxes, and any additional fees. We accept major credit cards and PayPal for your convenience. Please ensure that your billing information matches your payment method to avoid processing delays.

Shipping Policy

We are committed to delivering your health care products promptly and securely. Orders are processed within 1-2 business days and shipped using reliable carriers. Shipping charges are calculated at checkout based on the destination and the weight of the order. We offer free standard shipping on orders over $100. Expedited shipping options are available for an additional fee.

Delivery Policy

Delivery times vary based on the shipping method selected and the destination. Standard shipping typically takes 5-7 business days, while expedited shipping ranges from 2-3 business days. Customers will receive a tracking number once their order has been dispatched, allowing them to monitor the delivery status. Please ensure that the shipping address provided is accurate to avoid any delays. If issues arise, please contact our customer service team for assistance.